Menu

Vision / Mission Statement

Right to Information Act 2005

Our Vision

India Post's products and services will be the customer's first choice.

Mission

  • To sustain its position as the largest postal network in the world touching the lives of every citizen in the country.
  • To provide the mail, parcel, money transfer, banking, insurance and retail services with speed and reliability.
  • To provide services to customers on value-for money basis.
  • To ensure that the employees are proud to be its main strength and serve its customers with a human touch.
  • To continue to deliver social security services and to enable last mile connectivity as a Government of India platform.

Our Customers/Clients

  • We serve all residents of India and we are the main service provider for rural citizens for mails and financial services.
  • Public Institutions, private businesses and print media.
  • Government organizations.
  • Other postal administrations.
  • Philatelists.

Our Services

Mails Services

  • Letters, postcards, Inland letter cards, book packets, value payable post, parcels, Flat Rate Box, Logistics Post, ePost, etc.
  • Registration and insurance of postal articles and parcels covered by such facility.
  • Premium mail services like Speed Post, Business Post, Direct Post, Bill Mail Service, Express Parcel Post, etc.
  • Delivery services are provided by the designated delivery post offices and Branch Post Offices in villages.

Financial Services

  • Money Transfer – Money Order, Instant money order, MO Videsh, Indian Postal Order, etc.
  • Post Office Savings Bank- Small Savings Schemes and Savings Certificates.
  • Postal Life Insurance and Rural Postal Life Insurance.

Philately

Promotion of philately:

  • Issue of definitive postage stamps.
  • Issue of commemorative and special postage stamps.

Delivery through Philatelic Bureau and counters as well as through ePost Office.

Counter Services

Counter services are provided from post offices (Departmental and Branch Post Offices), Mail Offices or any other outlet designated for the purpose. These include:

  • Sale of postage stamps and postal stationery etc.
  • Booking of registered, insured, Speed Post and other mail articles etc.
  • Booking of money orders, various transactions relating to Post Office Savings and Postal Life Insurance (PLI)/Rural Postal Life Insurance (RPLI) etc.

ePost Office for anytime anywhere transaction related to instant money order, electronic money order and philately products.

Visit ePost Office
India Emblem
QR Code

Scan the QR

Download Our App for Instant Access

App StoreGoogle Play

Stay Connected with India Post